Tips to Buy Health Insurance in India (Apr 2020)


Why buy Health Insurance?
·        Financial security against large unforeseen medical expenses
·        Medical costs rising at ~17% per annum, way higher than salary growth & economy

Types of Health Insurance:
·       Classification 1:
o   Indemnity Plans – Reimburse the hospital expenses. Eg – Mediclaim, family floater plans
o   Defined benefit Plans – Pay a lump sum irrespective of the actual hospital expense. Generally pre-defined. Eg- Critical illness Plan

·       Classification 2:
o   Individual – Best for extensive coverage for an individual, Protects other members,
o   Family Floater – One sum distributed amongst all insurers, One premium, One policy for all, More affordable than sum of individual premiums, Preimum dependent on age of eldest member, Tax benefits under 80D
o   Critical Illness Plan - Covers life-threatening diseases such as cancer of specified severity, kidney failure, etc. The cost of treatment for such conditions is quite high, and it may require multiple hospital visits over a long period. The sum insured amount is paid in a lump sum that can be used to cover all the medical costs. The total number of illnesses that are covered are specified at the time of policy purchase.
o   Hospital daily cash benefit plan - It offers a lump sum amount for each day of your hospitalization. The sum assured is fixed at the outset and would remain fixed irrespective of the expenses incurred.  So, if your plan offers Rs. 5000 per day of hospitalization, you will get the amount for each day of your hospitalization even if your daily hospital expense comes out to be Rs.1000 or Rs.1500.
o   Senior Citizens Health Insurance Plans - Designed for 60+ years. Elderly people are more vulnerable to serious illnesses, and the cost of treatment for such diseases is also expensive.
Key things to be considered
·        Sum Insured: Enough coverage to ensure sum left for the rest of the year & other policyholders (for family floater plan). 10lacs (for Metros & Tier 1) & 5lacs for (Rest) is a good sum. As a rule of thumb, the sum assured under a Family Floater plan should not be less than 9 months of family income.
·        Risk Factor: Higher risky customer would have higher premium and could require larger sum insured; May use up the sum insured for the entire family in family floater plan and hence should have an additional individual policy
·        Sub-limits: It refers to capping the re-imbursement limit under some cost heads. Eg : total room rent being capped at 1% of the total sum insured.
·        Pre-existing ailments coverage: Time frame post which pre-existing ailment would be covered in the policy.  Most companies have 36-48 months post which it will be covered. These should be declared during buying the policy. For a specific set of ailments the waiting period is 12-24 months.
·        Check for Co-payment: Co-payment is whether policyholders needs to pay a certain part of the claim. If you are buying from an agent, please take it in writing – via repeated emails asking him to reconfirm with a copy to the insurance helpdesk and an acknowledgment of the same from the insurance helpdesk – that your policy does not have a co-pay clause.
·        Check Room limit: Amount the insurer will pay for hospital room in case of hospitalization. A policy with no room rent capping should be preferred over ones with a room rent cap. This is because a lower cap on room rent will depreciate the value of your health insurance policy. That is not all - the other facilities like Surgery Cost, Doctor Visit, Medical Test expenses are based on the Room Rent and paid proportionately. Hospitals charges are different (for the same services) depending on the room type (General, Shared, Private, Deluxe, Super Deluxe etc.) you have chosen. Insurance companies therefore not only deduct the additional room charges over and above your eligibility, but also proportionately deduct all other hospital charges that are linked to the room you have chosen. Room Rent limit can therefore significantly impair your perceived health insurance coverage. You cannot depend on a Top-up for all that your Base Health Insurance policy does not pay for. If you have Room rent capped base policy, and your claim is lower than your deductible/threshold in the Top-up policy, your Top up/Super Top up policy will not kick-in and you could be hit by a large deduction in your claim.
·        Check No Claim Bonus: Benefits received if no claims were made
·        Check Portability: Portability means the right accorded to an individual health insurance policy holder (including family cover) to transfer the credit gained by the insured for pre-existing conditions and time bound exclusions if the policyholder chooses to switch from one insurer to another insurer or from one plan to another plan of the same insurer, provided the previous policy has been maintained without any break.
·        Renewability Clause: While purchasing your health insurance look for lifelong renewability.
·        Survival Period: This term is majorly used in critical insurance plans. Most of the times the policyholder have to survive for at least 30 days after the diagnosis of the medical condition in order to avail the claim benefits.
·        Pre-Existing Illnesses: Pre-existing illnesses or diseases is the illness that you have before you have purchased the insurance plan. Most of the insurance providers do not offer coverage for pre-existing diseases before the completion of four years of the policy. If you have continued your health insurance policy with the same insurance provider for four contentious years, then the insurer may consider covering your pre-existing illnesses.
·        Network Hospitals: All the health insurance providers have tie-up with some hospitals; these hospitals are termed as network hospitals of the insurer. Ensure that a sufficient number of hospitals around your location are on your insurer’s network, before you invest in their plan. This is important as you do not want to be rushed across the city at time of an emergency.
·        Waiting Period: Every health insurance policy has a waiting period. It is a time after which you can avail the benefits of your health insurance plan. However, exceptions such as emergency hospitalization due to an accident are covered even before the waiting period is over. The tenure of waiting period may vary with the insurance provider and the plan you take, but for general health insurance policies, it is mostly 30 days.
·        Inclusions: All that is covered in your health insurance policy is considered as the inclusion of your plan. The inclusions are mentioned in the policy documents. At the very minimum base cover should include: pre and post hospitalization expenses, day care treatments and ambulance charges.
·        Exclusion: All that is not covered in your health insurance plan is known as its exclusion. The exclusions are mentioned in the policy documents. There are some exclusions that are common in most of the health insurance plans, such as treatment of AIDS, dental treatment, self-injury, etc. are a few standard exclusions.
·        Super Top Plan: Comes into action when the basic plan is exhausted. On hospitalization, expenses up to deductible amount should be either paid by you or by your basic insurance company. Anything above this deductible amount is paid by super top plan.
·        Deductible amount: The amount your basic plan is covering or amount you can afford to pay.
·        Expense caps: Ensure that any expense caps in your insurance plan are sufficiently large. It is always preferable to have a plan with no expense caps, as these may result in out of pocket expenses. For example, if your policy caps ambulance charges at Rs. 750 and the cost of getting to the hospital from your residence turns out to be Rs. 2,000 then you will have to pay up the addition amount from your own pocket.
·        Cashless or Reimbursement: Health insurances provide two modes for claim settlement: reimbursements of actuals and cashless settlement. Cashless settlement is the better option as it avoids any additional financial burden in the hour of need.
·        Claims Settlement ratio: The trustworthiness of an insurer is measured by the number of claims that are settled among the claims made. Obviously, you should choose an insurer with the higher claims settlement ratio.
o   The agent or the helpdesk will tell you data of unsettled claims per 100 policies (sold). Please don’t look at this data. You want to know what percent of claims are settled/unsettled after the claims are made, not on the total policies sold.
o   The agent will mix the data of group insurance with individual insurance. Ask for individual insurance data. Group insurance is normally paid off easily. But as a retail customer, the insurer will have a different attitude while paying you back.
  • Are day-care treatments covered: Due to medical advancements, many illnesses are now treated without hospitalisation beyond 24 hrs. Thus, it is important to know whether your policy covers these treatments and also how many such treatments are covered.

Factors influencing Premium
o   Age
o   Gender
o   Medical history
o   Sum Insured
Disclaimer: This is for my personal research. Reader discretion is advised. (Updated 14/4/2020)

References:

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